Privacy Policy

Information We Collect

When you use LOID AI, we collect several types of information to provide you with the best possible service. This includes your account information such as email address, username, and payment details for premium subscriptions. We also collect the text prompts you submit for image generation, the images you create, and how you interact with our platform. Additionally, we automatically gather technical information like your device details, IP address, browser type, and usage patterns to help us improve our service and ensure security.

How We Use Your Information

We use your information primarily to generate AI images based on your prompts and to maintain and improve our AI models. Your data helps us provide customer support, process payments, and manage subscriptions effectively. We analyze usage patterns to enhance our features, develop new AI capabilities, and ensure platform security. We may also use your information to communicate important service updates, provide customer support, and share promotional content with your consent.

Data Protection and Security

Your data security is our top priority. We implement end-to-end encryption for all data transmission and store your information securely in the cloud with regular backups. Our team conducts regular security audits and maintains strict access controls. We retain your account information until you delete your account, store generated images for 90 days unless saved to your account, and keep usage logs for 12 months for security purposes. Payment data is processed securely through trusted third-party providers.

Your Rights and Choices

You have complete control over your personal information and can access, update, or delete your data at any time. You can download your generated images, opt out of promotional communications, and request account deletion whenever you choose. Our privacy settings allow you to control whether your images appear in public galleries and manage your communication preferences.

Third-Party Services and Children's Privacy

We use trusted third-party services like Stripe for payment processing and Google Analytics for usage insights, all handled according to industry standards. We don't knowingly collect personal information from children under 13, and if you're a parent concerned about your child's data, please contact us immediately.